Terms & Conditions

At Brand Boys, we believe in transparency and clarity when it comes to our sales and branding processes. We want to ensure that you have all the necessary information before diving into our exciting world of products and services. Please take a moment to review our terms and conditions.

Sales

100% upfront payment for orders less than R7000.00 thereafter 70% deposit is acceptable Cheques not acceptable – we will wait until the cheque cleared before we process the order All quotes are valid for 4 days from the date (not specials) Completion of standard orders within 7 – 10 working days after payment and signed approval has been received.
Goods will not be released without funds reflected in our account Goods will remain the property of Brand Boys until fully paid.

All Cash Deposits will be levied at a rate of 3%, with a minimum Fee of R50 (Ex Vat)

Branding

Please Note:

If no CMYK or Pantone codes were supplied, colours will be matched as close as possible.

Colours differ from screen to paper to material/ Vinyl. In the case where there was a Pantone code supplied, we will then covert that code to the nearest CMYK colour for a more accurate presentation of what the colours will look like once the product is printed.

We Will Not Be Held Responsible For Any Artwork Pixelation If the Customer Supplies Artwork
Please Note: that because of the way we see light & colours in print and how it reflects off the different materials (paper, PVC, cloth, vinyl & paper) – they will not necessarily match colours projected from the computer screen. It is therefore essential that the correct Pantone colours are provided by the client before printing. If no Pantone colour is titled and depicted on the approval form it is because none were received or identified. 

Due to the sublimation printing process, single-sided flags have a 90% shine through, this may result in colours appearing lighter than they really are. The seams and joins of all cloth products may vary in print as cloth shrinks in varying degrees each time a transfer is made when compared to the approval form. Lines appearing over the surface of your product on approval forms may indicate joins or cut lines (please ask if you are not sure). We cannot take any responsibility for any errors that are left on the artwork after it has been signed off. Please note: We don’t do screen printing, all cloth products or sublimation printed

” By Signing The Approval Form You Are Declaring That The Design Illustrated Is In Order And Ready For Production. No Changes To Be Made To Artwork After The Signed Off. Artwork Is Final And We Will Not Be Held Responsible For Any Mistakes Whatsoever, Made By the Customer Or Designer After Approval Has Been Signed Off”

Please Note: We Will Not Be Held Responsible For Any Artwork Pixelation If Customer Supplies Artwork

Samples

Samples with an individual product price of less than R100 excluding VAT may not be returned.

Samples must be returned in original condition as well as original packaging so that credit can be ensured. It may take up to a week to carefully check samples that are returned and once we are satisfied that the samples are fit for resale we will issue the credit note.
Damage to any part of the sample or packaging will result in samples not being accepted for return.

Importantly, when returning samples, the original invoice relevant to the samples needs to accompany the returned goods before a credit note will be issued.

No refunds on samples. The credit will be allocated to your account for future purchases
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